Contact

Please use the form below to contact us regarding any questions or concerns you have.

*WE ARE ONLINE ONLY. ALL COMMUNICATION WILL BE THROUGH THIS FORUM.

Before messaging, be sure to read our full item descriptions, FAQs, and store policies, where you’ll find answers to lots of common questions. OUR SIZE CHARTS ARE POSTED AS A PHOTO IN THE LISTING.

If you are inquiring about an exchange, please follow the instructions posted in our store's policy. Please note that after the 7-business-day window, we will not accept your item(s) for exchange. Thank you for your support and patience.

Customer Service Hours

 Mon-Fri: 11:00am –3:00pm PST

All emails will be answered within 48 hours.

  Sat & Sun: Closed*

Holiday Hours*

Requests will not be answered during this time.

All federal holidays are recognized.

*Emails sent during these times will not

be answered until the next available operating business day. 

 

Address
 Heritage Costumes Inc.
 1423 Marcelina Ave
 Torrance, CA 90501

Contact form